Welcome to UNIVERSAL'S Nexaan – Where Fashion Meets Convenience
These Terms & Conditions ("Terms") govern your use of the UNIVERSAL'S Nexaan mobile application and website. By accessing or using our platform, you agree to be bound by these Terms. Please read them carefully before making any purchase.
By using UNIVERSAL'S Nexaan, you confirm that you are at least 18 years old or accessing the platform under the supervision of a parent or guardian.
UNIVERSAL'S Nexaan grants you a limited, revocable, non-transferable license to use our platform for shopping purposes only.
You are responsible for maintaining the confidentiality of your login credentials and restricting access to your account.
UNIVERSAL'S Nexaan is not responsible for any misuse of your account due to unauthorized access.
We strive to ensure all product descriptions, prices, and availability are accurate. However, errors may occur.
Prices are subject to change without prior notice. Discounts, offers, and promotions are time-bound and may vary.
All orders placed are subject to confirmation and availability.
We accept various payment methods including credit/debit cards, UPI, wallets, net banking, and COD (in eligible areas).
Orders may be cancelled or delayed due to unforeseen issues including stock unavailability or payment gateway errors.
Shipping timelines are estimates and may vary depending on location and circumstances.
UNIVERSAL'S Nexaan is not liable for delays caused by third-party courier partners, natural events, or force majeure.
Please refer to our Shipping Policy for detailed information.
Items are eligible for return within 7 days of delivery if they meet our return criteria.
Refunds will be initiated after the returned item passes quality checks.
Certain categories (like innerwear or accessories) may not be eligible for return.
You agree not to:
Post or transmit false, misleading, or harmful content.
Use the platform for illegal or unauthorized purposes.
Interfere with the security or functionality of Nexaan or attempt to gain unauthorized access to our systems.
All content, branding, images, and code used on UNIVERSAL'S Nexaan are the intellectual property of UNIVERSAL'S Nexaan or its partners and may not be copied, reproduced, or used without written permission.
UNIVERSAL'S Nexaan shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the platform. Our total liability shall not exceed the value of your order.
UNIVERSAL'S Nexaan reserves the right to modify these Terms at any time. Continued use of the platform after changes implies your acceptance of the updated terms.
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the jurisdiction of the courts in Hyderabad, Telangana India.
UNIVERSAL
Have questions? We’re here to help.
Email us at: support@nexaan.com
Visit the Help & Support section in the UNIVERSAL'S Nexaan app.
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